America Granada Hotel

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General privacy policy

At Hotel America, we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it, and the rights you have to control your data.

Information for the user

Hotel América, S.L. is responsible for the processing of the User’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, so the following information on the processing is provided:

For what purpose do we process your personal data?

We process the data of interested parties for the management and development of communications (contacting users, resolving queries, etc.) as well as to provide the requested services and develop our activities.

What type of data do we handle?

In addition to the different mentioned means of obtaining, as well as the different purposes of treatment mentioned, we inform you that the types of data that we can process in our information system are:

For how long will we keep your data?

Personal data will be kept as long as there is a relationship with you, either as a client or as another type of interested party; until the deletion of these is requested; or as long as there is a legal provision or requirement for their retention.

When the data is no longer necessary for the purposes for which it was collected, it will be deleted, ensuring the confidentiality of the data.

What is the legitimate basis for processing your data?

The legitimizing basis for the processing of your data will be consent, or alternatively, the legitimate interest of the controller to respond to the issues raised by users.

To which recipients will your data be communicated?

The data of those interested will not be communicated to any third party, except for legal obligation in this regard.

What are your rights when you provide and/or process your data?

As an interested party, you may request at any time the exercise of any of the following rights that assist you in the field of data protection:

Access to your data: You have the right to access your data to know what personal data we are processing that concerns you.
Request for correction or deletion of your data: In certain circumstances, you have the right to correct personal data that you consider to be inaccurate and that concerns you, and that are being processed by THE ENTITIES, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request rectification or deletion of your data: In certain circumstances, you have the right to rectify personal data that you believe to be inaccurate and concerning to you, and that are being processed by the ENTITIES, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
To data portability: In certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured, commonly used and machine-readable format, as well as to have them transmitted by our company to another data controller.
Oppose the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data, in which case we would stop processing them unless we must continue to do so for compelling legitimate reasons or for the exercise or defense of potential claims.
The right to lodge a complaint with the supervisory authority if you have not obtained satisfaction in the exercise of your rights, in this case, with the Spanish Data Protection Agency http://www.aepd.es

We inform you that you may exercise your rights regarding your personal data through any of the following channels:

2. Mandatory or optional nature of the information provided by the user

Users, by checking the corresponding boxes and entering data in the fields, in the contact form or subscription form, expressly and freely accept that their data is necessary to attend to their request by the provider, with the inclusion of data in the remaining fields being voluntary.

The user guarantees that the data provided is true, accurate, complete and up-to-date, and is responsible for any direct or indirect damage that may occur as a result of non-compliance with this obligation.

In case the user provides data belonging to a third party, he guarantees that he has informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the treatment in question. All of this, prior to supplying the third party’s data.

In case not all the data is provided, it is not guaranteed that the information and services provided will be completely tailored to your needs.

Data collection forms

In data collection forms, it is necessary for the user to accept the privacy policy before submitting. As shown in the following image.

More information.